Terms & Conditions

  • The Promoter reserves the right to refuse admission to the ticket holder if in the reasonable opinion of the Promoter admission of the holder to the Venue might be a risk to the safety of the audience and/or the holder and/or effect the enjoyment of the audience and/or the running of the performance, for example if the holder appears to be under the influence of drink and/or drugs and/or is acting aggressively.
  • The Management reserve the right to alter the programme and times due to unforeseen circumstances or reasons beyond the control of Bury St Edmunds Theatre Management Ltd
  • Returned tickets are accepted up to one week before the performance. Money will be credited to your Theatre Account as an on-line credit less a handling fee of £1.75 per ticket.
  • A ticket re-sale service is available only for shows which have sold out. A £1.75 per ticket fee is payable on all successful re-sales by the seller of the unwanted ticket. Bury St Edmunds Theatre Management Ltd cannot accept responsibility for unsuccessful re-sell.
  • Where an event is postponed or cancelled, a full refund will be honoured on all tickets purchased. No further compensation will be offered.
  • Bury St Edmunds Theatre Management Ltd is registered with the Data Protection Registrar. In accordance with the Data Protection Act 1998, customers are asked at the point of sale whether they wish to be contacted with information of future events and whether customers wish to receive information by other third parties of relevant interest. Full details of Bury St Edmunds Theatre Management Ltd Data Protection policy can be obtained on request.

Disclaimer Notice
Your use of this website is subject to the following conditions and you should not use this website unless you accept these conditions:

  1. Bury St Edmunds Theatre Management Ltd (BSETM) accepts no liability to any person for loss or damages incurred as a result of reliance upon material contained at this website.
  2. Performance details on the site are subject to change without prior notice. BSETM accepts no responsibility for the accuracy of information or material accessed through the site.
  3. By logging on, you will be assuming all risks associated with use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the BSETM site or your access to it.
  4. We are not responsible for the content of any linked sites and the inclusion of any link does not imply any endorsement of that linked site.
  5. You will only use this website for personal private use.

Copyright Notice
The text and images contained in this website are protected by copyright and other intellectual property rights. You can print or download any part of these text and images for personal use only and any copies must retain the copyright or other intellectual property notices contained in the original material. Any other use could lead to action or breach of copyright.

No part of this site may be reproduced by any process without written permission from Bury St Edmunds Theatre Management Ltd.

Sign up to
our newsletter

Join our mailing List to find out more about Theatre Royal

Log in to your account

Sign up for an account

Successfully Logged In
This is taking a while, please be patient